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  • UCI Reviews
    Customer opinions

    UCI reviews from real clients

    Learn about UCI clients' opinions. Check verifyed UCI reviews and discover what they valued most and why they choose UCI.

    We truly value our clients' opinions

    No magic tricks or gimmicks involved, we've already helped many families turn their dream of buying a property into reality. We go above and beyond for our clients and make their goals our own. That’s why our clients are satisfied and stay with us forever.


    What our customers say

    Hear it from those who know best: our clients! They've experienced it in first-hand and they share their journeys.

    RICARDO & ELIZETE - MORTGAGES IN PORTUGAL FOR NON-RESIDENTS

    "The process with UCI was super quick"

    Life takes many twists and turns, as Ricardo and Elizete Calumby know well. After a short stay in the Netherlands, they eventually found their dream home in Portugal, more precisely in Leiria. Discover their story and how UCI helped them buy their house.

    RICARDO & TÂNIA - MORTGAGE LOAN TO BUILD A HOUSE

    "UCI gave us peace of mind"

    Determined to stay in their native Madeira, Ricardo and Tânia dreamed of the perfect house. They soon realised that if they wanted that house, they had to build it from scratch. That's exactly what they did, with the help of UCI mortgage loan to build a house.

    TOMAS TRANAEUS - MORTGAGES IN PORTUGAL FOR NON-RESIDENTS

    "At UCI, there's none of that formal fuss"

    Having lived in Portugal for years, Tomas Tranaeus wanted to explore a new part of Lisbon that suited his relaxed lifestyle. He now lives, works, and entertains friends in a bright new house financed with UCI mortgage loan for non-residents.

    FLORISA & RUI – MORTGAGE LOAN TO BUY A HOUSE

    "The process with UCI went very smoothly"

    Buying a house is a lifelong dream for many and a key step in building a life together. Just ask Florisa and Rui, who share the story of how they made their dream a reality with a UCI mortgage loan to buy a house, now they are settled in their new home in Matosinhos.

    Our customers' opinions

    A mortgage loan you can trust.

    4.9/5
    + THAN 5000 OPINIONS

    The service that Marta has provided was exceptional She really understood the needs that I had and worked with me to meet those needs She was very helpful and often Marta was very accommodating to answer my questions...

    NOV 2025

    I was extremely happy with the service that I received from UCI -*** was a brilliant help to us as we navigated the mortgage system in Portugal for the first time -*** was always available when needed and was ready...

    NOV 2025

    Considero o atendimento da Sra Ana Rita excelente. O processo é, em geral, bem fluido, e as ferramentas de automação utilizadas para gerir o andamento da jornada do cliente são bem eficazes.

    NOV 2025

    Hugo Mendes was so instrumental and impeccable all along the way?

    NOV 2025

    I am extremely satisfied ***has been exceptionally attentive communicative and helpful She was always available to assist and clarify things and she's been very well organised - I could tell my case was in good hands ...

    NOV 2025

    O serviço é ótimo apenas deixo a sugestão de adotarem a utilização do protocolo APB pois passaria a ser mais tranquila a transferência de CH.

    NOV 2025

    Our numbers say it all

    4,9
    Overall customer satisfaction with UCI, on a scale form 1 to 5. 2024 average. Source: Ekomi (customer feedback platform).
    92
    NPS (Net Promoter Score) - Customers recommending UCI. 2024 data. Source: Ekomi (customer feedback platform).
    375K
    Customers in Portugal and Spain who chose UCI to finance their home purchase.

    Learn more about UCI

    About UCI
    ABOUT UCI

    A mortgage specialist you can trust

    UCI has been in Portugal since 1999 and has already helped many families turn their dream of acquiring a property into reality. Find out more about UCI and how we do!

    Where to find us
    Where to find us

    Looking for a UCI branch near you?

    Check out the location of our branches, opening hours, and contact details, all in one place. Whether you prefer to meet in person or talk to us remotely, we’re here to help you.

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