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    Customer opinions

    UCI reviews from real clients

    Learn about UCI clients' opinions. Check verifyed UCI reviews and discover what they valued most and why they choose UCI.

    We truly value our clients' opinions

    No magic tricks or gimmicks involved, we've already helped many families turn their dream of buying a property into reality. We go above and beyond for our clients and make their goals our own. That’s why our clients are satisfied and stay with us forever.


    What our customers say

    Hear it from those who know best: our clients! They've experienced it in first-hand and they share their journeys.

    SONIA & FÁBIO - MORTGAGE LOAN TO BUY AND REFORM A HOUSE

    "UCI doesn't create problems; it finds solutions"

    Fábio and Sónia share their story about this new experience with UCI. They talk about the challenges, the decisions, and the importance of being able to rely on the right support to make their project a reality.

    RICARDO & ELIZETE - MORTGAGES IN PORTUGAL FOR NON-RESIDENTS

    "The process with UCI was super quick"

    Life takes many twists and turns, as Ricardo and Elizete Calumby know well. After a short stay in the Netherlands, they eventually found their dream home in Portugal, more precisely in Leiria. Discover their story and how UCI helped them buy their house.

    RICARDO & TÂNIA - MORTGAGE LOAN TO BUILD A HOUSE

    "UCI gave us peace of mind"

    Determined to stay in their native Madeira, Ricardo and Tânia dreamed of the perfect house. They soon realised that if they wanted that house, they had to build it from scratch. That's exactly what they did, with the help of UCI mortgage loan to build a house.

    TOMAS TRANAEUS - MORTGAGES IN PORTUGAL FOR NON-RESIDENTS

    "At UCI, there's none of that formal fuss"

    Having lived in Portugal for years, Tomas Tranaeus wanted to explore a new part of Lisbon that suited his relaxed lifestyle. He now lives, works, and entertains friends in a bright new house financed with UCI mortgage loan for non-residents.

    FLORISA & RUI – MORTGAGE LOAN TO BUY A HOUSE

    "The process with UCI went very smoothly"

    Buying a house is a lifelong dream for many and a key step in building a life together. Just ask Florisa and Rui, who share the story of how they made their dream a reality with a UCI mortgage loan to buy a house, now they are settled in their new home in Matosinhos.

    Our customers' opinions

    A mortgage loan you can trust.

    4.9/5
    + THAN 6000 OPINIONS

    The service provided by*** was excellent, always available for questions that we had and followed through the entire process.

    SEP 2026

    Apesar de algumas "dificuldades" alheias à UCI, o que tornou o processo demorado, a ***sempre esteve presente, disponível e apoiou na resolução das situações.

    SEP 2026

    Ao começar o processo estava em dúvidas se faria um financiamento em Portugal ou em país estrangeiro onde havia disponibilidade Mas desde a primeira conversa *** me explicou os benefícios e simplicidade de fazer o empréstimo com a UCI...

    SEP 2026

    A UCI tem mais soluções de Crédito no Mercado Financeiro Estou satisfeito com o serviço A mediadora de crédito UCI *** fez um acompanhamento excelente de todo o processo sendo inexcedível até ao sucesso da operação financeira...

    SEP 2026

    Gostaríamos de agradecer a *** por todo auxílio durante o processo de financiamento da nossa casa. Foi extremamente prestativa, atenciosa e sempre esteve disponível a orientar e esclarecer dúvidas.

    SEP 2026

    Sim, estou completamente satisfeita com o serviço e com a promotora ***

    SEP 2026

    Our numbers say it all

    4,9
    Overall customer satisfaction with UCI, on a scale form 1 to 5. 2025 average. Source: Ekomi (customer feedback platform).
    92
    NPS (Net Promoter Score) - Customers recommending UCI. 2025 data. Source: Ekomi (customer feedback platform).
    375K
    Customers in Portugal and Spain who chose UCI to finance their home purchase.

    Learn more about UCI

    Woman wearing glasses in a modern office setting.
    ABOUT UCI

    A mortgage specialist you can trust

    UCI has been in Portugal since 1999 and has already helped many families turn their dream of acquiring a property into reality. Find out more about UCI and how we do!

    Reception area at the UCI offices in Lisbon.
    Where to find us

    Looking for a UCI branch near you?

    Check out the location of our branches, opening hours, and contact details, all in one place. Whether you prefer to meet in person or talk to us remotely, we’re here to help you.

    Contacts