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  • A couple at home sharing a moment of intimacy, a scene associated with customer satisfaction and trust in the UCI mortgage process.
    Customer opinions

    UCI reviews from real clients

    Learn about UCI clients' opinions. Check verifyed UCI reviews and discover what they valued most and why they choose UCI.

    We truly value our clients' opinions

    No magic tricks or gimmicks involved, we've already helped many families turn their dream of buying a property into reality. We go above and beyond for our clients and make their goals our own. That’s why our clients are satisfied and stay with us forever.


    What our customers say

    Hear it from those who know best: our clients! They've experienced it in first-hand and they share their journeys.

    SONIA & FÁBIO - MORTGAGE LOAN TO BUY AND REFORM A HOUSE

    "UCI doesn't create problems; it finds solutions"

    Fábio and Sónia share their story about this new experience with UCI. They talk about the challenges, the decisions, and the importance of being able to rely on the right support to make their project a reality.

    RICARDO & ELIZETE - MORTGAGES IN PORTUGAL FOR NON-RESIDENTS

    "The process with UCI was super quick"

    Life takes many twists and turns, as Ricardo and Elizete Calumby know well. After a short stay in the Netherlands, they eventually found their dream home in Portugal, more precisely in Leiria. Discover their story and how UCI helped them buy their house.

    RICARDO & TÂNIA - MORTGAGE LOAN TO BUILD A HOUSE

    "UCI gave us peace of mind"

    Determined to stay in their native Madeira, Ricardo and Tânia dreamed of the perfect house. They soon realised that if they wanted that house, they had to build it from scratch. That's exactly what they did, with the help of UCI mortgage loan to build a house.

    TOMAS TRANAEUS - MORTGAGES IN PORTUGAL FOR NON-RESIDENTS

    "At UCI, there's none of that formal fuss"

    Having lived in Portugal for years, Tomas Tranaeus wanted to explore a new part of Lisbon that suited his relaxed lifestyle. He now lives, works, and entertains friends in a bright new house financed with UCI mortgage loan for non-residents.

    FLORISA & RUI – MORTGAGE LOAN TO BUY A HOUSE

    "The process with UCI went very smoothly"

    Buying a house is a lifelong dream for many and a key step in building a life together. Just ask Florisa and Rui, who share the story of how they made their dream a reality with a UCI mortgage loan to buy a house, now they are settled in their new home in Matosinhos.

    Our customers' opinions

    A mortgage loan you can trust.

    4.9/5
    + THAN 6000 OPINIONS

    I had a great experience working with*** on my process with UCI He was patient thorough and responded in a timely manner I was always available to answer my questions and I appreciate his flexibility with me since I do...

    AUG 2026

    Fiquei muito satisfeito com a possibilidade do Troca de Casa sem necessidade de ter ainda um crédito habitação ativo o que me deu muita segurança e tranquilidade em adquirir uma nova casa Felizmente consegui vender a antiga...

    AUG 2026

    Estou muito satisfeita com o gestor, *** que acompanhou de um modo profissional todo o nosso processo de pedido do empréstimo até à realização da escritura

    AUG 2026

    Apreciámos a disponibilidade e empenho do vosso colaborador ***, para ultrapassar e resolver as várias dificuldades surgidas ao longo do processo.

    AUG 2026

    A*** foi uma profissional muito competente que esteve sempre disponível para ajudar. Muito obrigada ***

    AUG 2026

    I really enjoyed working with *** and he did a fantastic job and make the process very smooth.

    AUG 2026

    Our numbers say it all

    4,9
    Overall customer satisfaction with UCI, on a scale form 1 to 5. 2025 average. Source: Ekomi (customer feedback platform).
    92
    NPS (Net Promoter Score) - Customers recommending UCI. 2025 data. Source: Ekomi (customer feedback platform).
    375K
    Customers in Portugal and Spain who chose UCI to finance their home purchase.

    Learn more about UCI

    Woman wearing glasses in a modern office setting.
    ABOUT UCI

    A mortgage specialist you can trust

    UCI has been in Portugal since 1999 and has already helped many families turn their dream of acquiring a property into reality. Find out more about UCI and how we do!

    Reception area at the UCI offices in Lisbon.
    Where to find us

    Looking for a UCI branch near you?

    Check out the location of our branches, opening hours, and contact details, all in one place. Whether you prefer to meet in person or talk to us remotely, we’re here to help you.

    Contacts